Terms of Service

Effective Date: 5th of February 2025

1. Company Information

ChattingMonkey.com is owned and operated by Creative Online Activities SRL, a company registered in Romania. For all legal purposes, “ChattingMonkey.com” refers to Creative Online Activities SRL. If you have any questions, you may contact us at contact@chattingmonkey.com.

2. Acceptance of Terms

By accessing and using the services provided by ChattingMonkey.com, you agree to be bound by these Terms of Service (“TOS”). If you do not agree to these terms, please do not use our services.

3. Description of Service

ChattingMonkey.com provides AI-powered chatbot services designed to assist users in automating customer interactions and enhancing user engagement. Our services are subject to the terms and conditions outlined in this TOS.

4. Use of Service

You agree to use ChattingMonkey.com’s services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the service. ChattingMonkey.com grants you a non-exclusive, non-transferable, limited right to access and use the services for your personal or business purposes, subject to these TOS.

5. User Conduct

You are solely responsible for any content you create, transmit, or display while using ChattingMonkey.com’s services and for the consequences of your actions. You agree not to upload, communicate, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, libelous, invasive of another’s privacy, hateful, or otherwise objectionable.

6. Intellectual Property

You retain all ownership rights to the content you create or upload. However, by using ChattingMonkey.com’s services, you grant ChattingMonkey.com a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display the content in connection with the service. ChattingMonkey.com owns all rights to the software, applications, and intellectual property related to the service.

7. Termination

ChattingMonkey.com reserves the right to terminate your access to the services without notice for any breach of these TOS.

8. Refund Policy

ChattingMonkey.com does not offer refunds in accordance with the full refund policy listed on chattingmonkey.com/refund-policy.

9. Disclaimer of Warranties

The services are provided “as is” and “as available” without warranty of any kind, either express or implied. ChattingMonkey.com does not guarantee that the service will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

10. Age Restriction

ChattingMonkey.com’s services are not intended for use by individuals under the age of 18. By using our services, you represent and warrant that you are at least 18 years of age. If we become aware that a user is under 18, we reserve the right to terminate their account and access to our services immediately.

11. Limitation of Liability

ChattingMonkey.com shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of the services.

12. Changes to Terms

ChattingMonkey.com reserves the right to modify these TOS at any time. Your continued use of the service after such changes constitutes your acceptance of the new TOS.

13. Governing Law

These TOS and your use of the services are governed by the laws of the jurisdiction where Creative Online Activities SRL is established, without regard to its conflict of law provisions.

14. Contact Information

For any questions regarding these TOS, please contact us at contact@chattingmonkey.com.

15. Third-Party Services & Integrations / Brand Disclaimer

ChattingMonkey is an independent service provider and is not affiliated with, endorsed by, or sponsored by WhatsApp, Meta, or any other third-party brands mentioned on this website. The use of their logos, trademarks, or brand names is strictly for informational purposes to indicate that our service can integrate with their platforms via publicly available APIs and webhooks.

All trademarks, logos, and brand names remain the property of their respective owners. The display of these brand assets on ChattingMonkey.com does not imply any official endorsement or partnership.

While ChattingMonkey facilitates integrations with third-party services, we do not control or take responsibility for changes, limitations, or disruptions in their APIs that may impact our integration functionality.